Serious.Games
AgileFree

Introduction to Systems Thinking

Explore the complexity of systems for sustainable solutions.

Duration · 120 min
Participants · 4–20
Level · Advanced

This game introduces the principles of systems thinking, focusing on feedback loops and leverage points. Participants discover how local solutions can create new problems, encouraging a holistic approach to problem-solving. Ideal for those looking to improve change management and problem-solving within their organisation.

Walkthrough

  1. 1

    Introduction to Systems Thinking

    10 min

    The facilitator begins by briefly explaining what systems thinking is and why it is crucial in an organisational context. They might say: "Systems thinking helps us see the forest rather than the trees, by identifying interconnections and hidden dynamics." Participants are invited to share their experiences where solutions had unexpected effects.

    TipUse a concrete example from your organisation to make the introduction more relevant.

  2. 2

    Systems Mapping Exercise

    20 min

    Participants are divided into small groups. Each group chooses an organisational problem to map out. The facilitator provides them with sheets of paper and markers to draw the elements of the system, the connections, and the feedback loops. The goal is to visualise the interactions and cascading effects.

    TipEncourage groups to start with the most obvious elements, then explore less visible connections.

  3. 3

    Identifying Feedback Loops

    15 min

    Each group identifies the positive and negative feedback loops in their map. The facilitator explains: "Feedback loops can amplify or stabilise a system. Identify those that have the most impact on your problem." Groups mark these loops with different colours to distinguish them.

    TipProvide examples of common feedback loops to help groups get started.

  4. 4

    Discussion on Leverage Points

    15 min

    Groups discuss potential leverage points in their system. The facilitator explains: "A leverage point is a place where a minimal intervention can lead to significant change." Participants reflect on concrete actions they could take.

    TipSuggest participants think about short-term and long-term changes to explore different strategies.

  5. 5

    Sharing and Feedback

    20 min

    Each group presents their systems map and their reflections on the feedback loops and leverage points. Other participants provide constructive feedback. The facilitator encourages exchanges by asking questions like: "What connections surprised you?" or "Which leverage point seems the most promising?"

    TipLimit the presentation time for each group to maintain energy and interest among participants.

  6. 6

    Summary and Conclusion

    10 min

    The facilitator concludes the session by summarising the key learnings about systems thinking. They might say: "By understanding systems, we can better anticipate the consequences of our actions." Participants are invited to reflect on how to apply these concepts in their daily work.

    TipEnd with an inspiring quote about systems thinking to leave a lasting impression.

Variants

  • Use online mapping software to enable remote collaboration.
  • Propose a fictional case study to explore a systemic problem without direct ties to the organisation.
  • Incorporate systems thinking experts to guide groups and enrich discussions.

Debrief guide

  • What did you discover about the dynamics of systems in your organisation?
  • How have the identified feedback loops changed your perception of the problem?
  • Which leverage points could have the most impact?
  • What concrete actions could you take following this workshop?
  • How can systems thinking improve change management in your organisation?
  • What challenges do you anticipate in applying systems thinking?
  • How can you integrate systems mapping into your problem-solving processes?